Terms and Conditions of Music Sound Academy
Please read these terms and conditions ("Terms") carefully before using the services provided by Music Sound Academy ("the Academy," "we," or "us"). By enrolling in and using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.
1. Lessons and Subscriptions
1.1. Paying for a monthly subscription entitles customers to receive three (3) lessons per month, subject to availability.
1.2. Lesson availability may vary, and the Academy cannot guarantee an alternative time slot if a customer is unable to attend a scheduled lesson.
2. Tutors
2.1. The Academy reserves the right to swap out tutors as necessary to ensure the quality and availability of lessons.
2.2. All tutors provided by the Academy are qualified and/or experienced professionals in their respective fields.
3. Block Lessons
3.1. Customers who purchase a block of five (5) lessons must use them within a three (3) month timeframe from the date of purchase.
3.2. Failure to utilize the purchased lessons within the specified timeframe will result in the forfeiture of those lessons.
4. Cancellation and Forfeiture
4.1. If a customer cancels a scheduled lesson with less than 24 hours' notice, that lesson will be forfeited.
4.2. The Academy will make reasonable efforts to accommodate rescheduling requests, but the availability of alternative time slots is not guaranteed.
4.3 Anyone on a monthly subscription will be expected to give 1 months written notice of perminant cancellation of their lesson agreement.
5. Review Work
5.1. Any necessary review work will be conducted within the lesson time allocated. This includes (but isn't limited to) reviewing compositions, sheet music, answer papers etc.
5.2. For online lessons, review work will usually be done in the first 10-15 minutes of the lesson, before the tutor enters the Zoom call. You will be notified if this is the case.
6. Liability and Responsibility
6.1. The Academy and its tutors will not be held liable for any injury, loss, or damage to personal property during lessons or while using Academy property/facilities.
6.2. It is the customer's responsibility to ensure that they have the necessary equipment, including instruments and materials, for their lessons.
7. Intellectual Property
7.1. All teaching materials and resources provided by the Academy remain the intellectual property of the Academy and must not be reproduced, distributed, or shared without explicit permission.
8. Amendments and Termination
8.1. The Academy reserves the right to modify these Terms at any time. Customers will be notified of any significant changes.
8.2. The Academy may terminate a customer's subscription or block of lessons if they violate these Terms or engage in inappropriate behavior, as determined by the Academy.
9. Privacy
9.1. The Academy respects your privacy and will handle your personal information in accordance with applicable data protection laws. Please refer to our Privacy Policy for more information.
10. Governing Law and Jurisdiction
10.1. These Terms are governed by and construed in accordance with the laws of the UK. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the UK.
By using the services provided by Music Sound Academy, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.